In 2021, Costco agreed to pay $525,000 to settle a suit that claimed the company failed to refund consumers for the costs of cancelled Costco executive memberships. He believed he was sold glasses at a higher cost due to Costco Optical functioning as a “joint operation.” The lawsuit was initially dismissed, but that dismissal was reversed in 2018, meaning the plaintiff could reopen his case.

In 2013, a man in California filed a class action lawsuit against Costco. You can also post on Reddit asking for the experiences of your neighbors at Costco Optical. This should give you an idea of the doctor’s reputation. Reddit and Google: Find the name of your local Costco’s doctor of optometry and then search their name in your city’s subreddit or in Google reviews.Like the BBB, Trustpilot doesn’t have a separate page for Costco Optical, so keep in mind that these ratings are based on Costco as a whole. Trustpilot: Review aggregator website Trustpilot shows similar Costco reviews - an average of 1.5 out of 5 stars and more than 1,400 reviews.

BBB doesn’t appear to rate Costco and Costco Optical separately.

Better Business Bureau (BBB): Costco’s BBB page shows that the company has an A+ rating and an average of 1.48 out of 5 stars with more than 210 customer reviews.

Customer ratings at places like the Better Business Bureau and Trustpilot reflect a wide variety of customer experiences, not just with Costco Optical. To find out if your Medicare plan is accepted at Costco, call the Medicare number listed on your insurance card and call your local Costco Optical.įirst and foremost, Costco is a wholesale club that lets customers buy all sorts of groceries and home goods. Costco’s website doesn’t explicitly state whether they accept Medicare. Does Costco Optical take Medicare?Ĭostco may accept some Medicare plans, but it depends on your specific plan. For more details, call the number listed on your VSP card or check with your local Costco Optical. However, the VSP website notes that your allowance may differ. To find out if your insurance is accepted, call or visit your local Costco Optical. Does Costco Optical take insurance?Ĭostco Optical’s website says they now take most vision insurance plans, but notes that discount plans are not eligible. To find out exact prices, sign in to their website with your Costco membership info, or visit a Costco Optical to check out products and prices in person. Much of Costco Optical’s website is frustratingly opaque if you’re not a member. Based on my research, the average cost for a pair of frames and lenses is $184. Since I’m not a Costco member, I couldn’t view the exact prices of their eyewear and eye care products. Be sure to call your local store for pricing options.

The Costco Optical website doesn’t list the cost for an eye exam, but my research tells me it averages about $75 to $80. If you’re not already a Costco member, visit the Costco website for info on memberships. The Gold Star Executive Membership for businesses is twice as much, at $120. The annual fee for a personal membership is $60. To purchase lenses or eye care products through Costco Optical, you must be a Costco member.

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